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Policies

Giving You the Best Experience

We love all of our clients at Salon Essence, and we want to make sure everyone feels at home in our friendly Salon. That’s why we’ve set a few basic policies to make sure everyone who walks through our doors has an experience that leaves them wanting to return time and again. Take a quick read. If you have any questions, just get in touch.

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Cancellations

Our Flexible Salon Policy

Salon Essence understands that sometimes schedules change and therefore requests at least 24 hours notice when canceling or rescheduling your appointment. Failure to do so, a credit card is required to hold your next appointment. Appointments canceled less than 24 hours notice or for which clients are "no show" for will incur in a charge of 50% service amount.

We understand life happens, but we value our time as well as our clients. Please be considerate and just text your stylist or call the salon to make appointment changes in a timely manner. We hope you understand. 

Xoxo, 

Salon Essence Team

Unhappy with service?
if you feel you are unhappy with your results you have 48 hours notice to notify for a fix. Refunds are not given

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ALL RETAIL SALES AND HAIR EXTENSION SALES ARE FINAL

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